Booking terms & cancellation policy

Booking terms

By booking an appointment you agree to the following terms.

Payments

  • Where online payment is offered, your appointment is held while you complete payment at checkout.
  • If payment isn't completed within the hold window, the slot is released automatically and can be booked by someone else.

Cancellation

  • Please give at least 24 hours' notice if you need to cancel or reschedule.
  • Late cancellations and missed appointments may be charged in full.

Your session

  • Arrive a few minutes early for your appointment so we can start on time.
  • Tell Eva about any injuries, conditions or medications before your treatment.
  • Appointments take place at the premises shown at booking.

If you have any questions about these terms, contact Eva on 07572 495 101 or eva@eyst.co.uk.

Booking terms & cancellation policy | Eva Youdan Sports Therapist
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